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Call center headsets are an essential tool for call center agents. They play a crucial role in ensuring clear communication between the agent and the customer. A good call center headset should be comfortable, durable, and offer excellent sound quality. In this article, we will discuss the different types of call center headsets and what to look for when purchasing one.
The first type of call center headset is the over-the-ear headset. This type of headset is designed to fit over the ear and rest on the side of the head. Over-the-ear headsets are comfortable to wear for extended periods and are ideal for call center agents who need to multitask while on the phone. They are also great for noisy environments because they provide excellent noise cancellation.
The second type of headset is the on-the-ear headset. This type of headset is designed to fit directly on the ear and is smaller than the over-the-ear headset. On-the-ear headsets are lightweight, comfortable, and often come with a noise-canceling feature. They are ideal for call center agents who need to move around while on the phone.
The third type of headset is the in-ear headset. This type of headset is designed to fit directly into the ear canal and is the smallest of the three types. In-ear headsets are lightweight, comfortable, and often come with a noise-canceling feature. They are ideal for call center agents who need to move around while on the phone but find the on-the-ear headset uncomfortable.
When purchasing a call center headset, there are a few things to consider. The first is comfort. A headset that is comfortable to wear for extended periods is essential for call center agents who spend a lot of time on the phone. The second is sound quality. A headset with excellent sound quality is crucial for clear communication with customers. The third is durability. A durable headset will last longer and save money in the long run.
In conclusion, call center headsets are a critical tool for call center agents. They offer clear communication with customers and allow for multitasking while on the phone. When purchasing a call center headset, it is important to consider comfort, sound quality, and durability. With the right headset, call center agents can work efficiently and provide excellent customer service.
Truker Driver Office Headphone Mono Wireless Call Center Headset With Microphone
M100C is a new single ear wireless headset with one button mute function. It adopt CSR chip, ergonomic design, it has an flexible noise cancelling microphone. Adjustable headband and soft ear pad makes the headset comfortable for long time wearing. Support talking and music, it is good for trucker, call center, office staff, education training, ect.
| Wireless version | V5.0, Class 2 |
| Chipset | CSR8615 |
| Support profile | A2DP, AVRCP, HSP, HFP |
| Funtion | One button mute |
| Working time | 30hours |
| Charging time | 2hours |
| Battery capacity | 400mAh |
| Operation range | Up to 15M |
| Net weight | 138.8g |
| Size | 191.1*78.1*57.1mm |
What Included:
Pictures For Headset For Call Center:
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| Connectors | Wireless |
|---|---|
| Color | black |
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Select options This product has multiple variants. The options may be chosen on the product page
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Select options This product has multiple variants. The options may be chosen on the product page
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